Christmas Themed Plush Rug with Gingerbread Man and Tree Design

Shipping Policy

• Samples: Shipped via international express (e.g. DHL/UPS/FedEx) under DDP terms, including duties and taxes. Transit time usually 5–7 business days.
• Bulk Orders: For OEM/ODM production, we arrange shipments under FOB (Port of Shanghai/Ningbo) or EXW (Factory). Final shipping method (sea freight, air freight, rail) will be confirmed with the buyer based on order volume and destination.
• Lead Time: Production and shipping schedules are confirmed individually for each order, depending on fabric type, quantity, and customization level.
• Logistics Support: We assist in preparing commercial invoices, packing lists, HS codes, and related export documentation.

Returns Policy

• Customized Orders: Due to the OEM/ODM nature of our products, we do not accept returns or exchanges once production has started or goods have been shipped.
• Pre-shipment Confirmation: All order details (product, material, size, color, packaging, shipping terms) are reconfirmed with the buyer before dispatch to avoid disputes.
• Commitment: Once payment is received, we will provide full support until the order is completed and delivered. For any issues, please contact us directly at info@fucolina.com.